Fast and reliable service with better tracking in most cases than postal options. We offer both UPS and DHL services. Maximum length of a package is 108 inches.
UPS or DHL will attempt to contact you regarding payment of customs duties or taxes in your country. You will need to clear customs yourself or authorize UPS or DHL to do this for you. Customs clearance will be done through your local UPS or DHL branch. To speed up the process follow the movement of your package through the UPS or DHL website using the tracking number you are given at mailout. When you see that your package has arrived in your country contact the local courier office depend on which courier service you selected . For example UPS or DHL . If the courier did not hear from you within 5 days of arrival in your country your package may be sent back or destroyed. Due to the high cost of sending a package back (usually triple our rates) we strongly recommend that you track your incoming package and contact courier rather than relying on them to contact you. Extremely large or heavy packages may be sent through UPS Freight . Contact customer support if you have questions regarding UPS or DHL shipping services . Note: DHL does not issue separate tracking number for multi-package shipments.